Business custom
Business relationships contain two main aspects: economic and ethic ones. Just as it is inadmissible to violate the accepted rules of commerce, the same refers to the rules of etiquette. It is following the rules of business custom that is a guarantee of success and the main component of your professionalism.
World economic ties make people follow the rules of decency and good manners. Violation of these rules can even lead to rupture of business relations and loss of marketing outlets. In business communication common principles acquire specific tinge. These principles are: not to say too much, to think about your partner, to stick to dress code and to talk and write without mistakes. Let's consider these principles in detail.
The first rule: not to say too much. Each employee must keep the secrets of his/her company. This rule must be applied to everything which concerns your company: your colleagues, their personal life, technological innovations, plans for the future, etc.
The second rule: to think about your partner. It is impossible to do business, without taking in to account interests of your partners as well as your colleagues, clients and buyers. Our egoism often becomes the main reason of failure. Try to listen to your partner attentively, learn to respect his/her opinion and understand his/her pint of view. Never humiliate your opponent; otherwise other people will treat you the same way.
The third rule: to stick to dress code. The main thing is to wear things, which won't make you too distinguished among your colleagues. Your appearance must demonstrate your taste.
The fourth rule: to talk and to write without mistakes. Everything you say or write must be correct from the viewpoint of grammar rules and style. Your ability to talk correctly influences your image in general. These abilities often determine the probability of concluding a profitable contact. Each business person must possess the oratory art. It is very important to follow your articulation and intonation. Never resort to lowbrow words and expressions. Learn to listen to other people and show interest in what they tell you.